SYDIT.au
Drummoyne · Inner West · Canada Bay

IT help that comes to your door.

Computers, Wi-Fi, backups and more — fixed at your place by a local with decades of experience. Plain English, upfront pricing, 7 days a week.

  • ✓ Local & independent
  • ✓ 7 days
  • ✓ No jargon
  • ✓ No hidden fees

Why SYDIT.au

Who you are dealing with

SYDIT.au is run by a Drummoyne local with decades of experience in IT — from enterprise systems and cloud platforms to the laptop on your kitchen bench. You get that experience at your door, not a call centre.

How we work

Everything in plain English. We explain what we are doing, why, and what it costs before we do it. You stay in control the whole way.

Beyond the basics

Need more than a quick fix? Cloud migrations, security reviews, custom development — small-business capability without the consultancy price tag.

What we can fix

If it is not on the list, ask — this is just the common stuff.

Slow computer rescue

Spinning wheels, endless updates, ten minutes to boot? We find what is dragging your machine down and fix it — often without new hardware.

Wi-Fi & network

Dead spots in the back rooms, dropouts on video calls, mystery devices. We sort out coverage, speed and security properly.

Backups & ransomware

If your laptop died tonight, what would you lose? We set up automatic backups that actually restore, and protect you from ransomware.

New device setup

New PC, Mac, phone or printer — connected, configured, your data moved across and the old device wiped safely.

Email & cloud

Email on every device, calendars that sync, files in the cloud without the confusion. Microsoft 365 and Google Workspace included.

Small business IT

From point-of-sale to servers: practical support for shops, trades and offices — without paying for a full-time IT department.

Security & scam recovery

Clicked a dodgy link? Account hacked? We clean up, lock things down, and show you how to spot the next one.

Smart home & TV

Streaming apps, smart speakers, cameras and doorbells — set up, working together, and explained in plain English.

Simple, upfront pricing

No hidden charges. Additional consulting is quoted before we start.

Callout

$120 includes the first hour

One flat callout fee, at a time that suits you.

  • Anywhere in the Inner West or Canada Bay
  • First hour of work included
  • Clock starts when you answer the door

Ongoing

$30 per 15 minutes

Only if there is more to do after the first hour.

  • You approve before the clock continues
  • Same rate for any type of work
  • Bigger jobs quoted up front instead

Common questions

Do you work on both Macs and PCs? +

Yes — Windows PCs, Macs, laptops, phones and tablets. If it plugs in or connects to Wi-Fi, we can almost certainly help.

Can you come on weekends? +

Yes, we are available seven days and happy to come outside of regular working hours as well.

What if the problem cannot be fixed? +

We will tell you straight, explain your options, and will not keep the meter running on a lost cause. You only pay for the time spent.

Do I need to prepare anything before you arrive? +

No. It helps if you know the passwords for your device and accounts, but if not we will work through it together.

Can you help remotely? +

For quick follow-ups after a visit, often yes. First visits are in person so we can see the full picture.

Do you offer ongoing support for businesses? +

Yes — regular scheduled visits or on-call arrangements for small businesses. Get in touch and we will work out what fits.

Where we come to you

Based in Drummoyne — callouts across the Inner West and Canada Bay.

Ready when you are

No issue is too big or too small. Call, text or email — straight answers, no jargon.

0422 871 172

Email

help@sydit.au

Based in

Drummoyne, Sydney NSW

Open 7 days